Frequently Asked Questions
Why won't my PHP scripts work?
What mail server settings should I use?
How do I upload my webpages?
How do I change my password?
How is spam/virus filtering configured?
Your SSL certificates are not trusted?
Why won't my PHP scripts or website work?
In order for your PHP scripts to "run" you must set them as being "executable". To do this you need to set the permissions of each PHP file to be readable, writable and executable only by the file's owner - that's you. Running the command "chmod 700 script.php" has this effect. It is also a requirement that your php files have the .php extension. If you require support for other extensions, please contact the admins and we can look at configuring support as required.
What mail server settings should I use?
You can access your mail anywhere in the world from the web interface at https://mail.manque.net/ - or login using the form on right of this page.
If you want to use a desktop mail client like Outlook or Eudora to read your mail then you need to configure it to use mail.manque.net as both the incoming POP3 or IMAP server and the outgoing SMTP server. Both incomming and outgoing connections require the username and password you were given when your account was created. We accept e-mail (SMTP) on ports 25 and 587, and POP3/IMAP on the standard ports. The server will require you to use SSL to encrypt and protect your connection.
How do I change my password?
- Your SSH password can be changed by logging into stick.manque.net using your username and password. Once logged in, run passwd to change your password.
- To change your e-mail password, you must send a request to admin AT manque.net.
How do I upload my webpages?
We do not support FTP uploads. Instead we require that you use SCP (secure copy) to upload files. Experience has shown WinSCP to be a good Windows client. MacOS X and Linux both include ssh clients by default
How is spam/virus filtering configured?
We use MailScanner and SpamAssassin to combat spam and viruses. E-mails containing viruses will be blocked by the mailserver upon arrival. Messages identified as being highly probably spam will also be dropped. Where the server is less certain about a message being spam, it will prepend {Spam?} to the subject line, and also add an 'X-Spam-Status: Yes' header. You can configure your e-mail client to detect this and filter it locally.
Your SSL certificates are not trusted?
We self-sign our SSL certificates, and as such, some clients will warn you that they are not trusted by one of the top level SSL certificate authorities. This does not mean that your data is not encrypted. You can download and install this root certificate to avoid this problem -- this is the Manque Networks Certificate Authority Certificate. Any of our SSL certificates signed with this will then be considered trusted. The exact install instructions vary on an operating system by operating system basis, and are beyond the scope of this article. On a Mac however, double clicking the file (once downloaded) will provide the opportunity to install it to your keychain.